1. Introduction
EasyWi (easywi.app) is an online betting and casino platform that places the highest priority on user privacy. This Privacy Policy clearly explains what information we collect, how it is used, who it may be shared with, and how your data is kept secure.
By using EasyWi's services, you are agreeing to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services. For any questions, feel free to contact our support team.
This Privacy Policy applies solely to EasyWi's own platform. Third-party websites or services are governed by their own separate privacy policies.
2. What Information We Collect
We collect various types of information when you register and use EasyWi's services. This information is used to deliver the best possible experience and to ensure the security of the platform.
| Data type |
Example |
Reason for Collection |
| Identity Information |
Name, Date of Birth, National ID Number |
For Age & Identity Verification |
| Contact Information |
Email, phone number |
For account verification and notifications |
| Financial information |
Payment Methods, Transaction History |
For processing deposits and withdrawals |
| Device information |
IP address, browser, OS |
For Security & Fraud Prevention |
| Usage Data |
Login Time, Bet History, Favourite Games |
For Service Improvement & Personalisation |
| Location Data |
Country, City (IP-based) |
For legal compliance and service eligibility verification |
In addition to the information listed above, we also retain messages you voluntarily provide, such as support chat messages or feedback. Data collection is always limited to the minimum necessary.
3. How We Use Your Information
EasyWi uses collected information only for specific, legitimate purposes. We never use your data for unnecessary reasons. The primary purposes are outlined below:
- Account management: Your information is used to create, verify, and secure your profile.
- Transaction Processing: Information is required for deposits, withdrawals, and bonus distribution.
- Identity & Age Verification (KYC): Information is used to meet Anti-Money Laundering (AML) and other legal requirements.
- Fraud Prevention: Used to detect suspicious activity and maintain the security of the platform.
- Customer support: Your information is used to resolve issues and respond to your queries.
- Service Improvement: Usage data is analysed to improve platform performance and introduce new features.
- Notifications & Promotions: Your information is used to send you relevant offers and updates based on your preferences (which you can opt out of at any time).
- Responsible Betting: Data is used to monitor betting behaviour, identify signs of problem gambling, and provide appropriate support.
4. When We Share Your Information
EasyWi never sells your personal information to third parties. However, limited data sharing may be necessary in certain circumstances:
- Payment Processors: The necessary financial information is shared with authorised payment partners to complete transactions.
- Identity Verification Services: Information may be shared with approved verification providers to complete the KYC process.
- Legal authorities: Providing information in response to a court order or regulatory authority request is a legal obligation.
- Game providers: Minimal information required for gameplay may be shared with game software providers.
- Security Partners: Encrypted data may be shared with fraud detection services.
All third-party partners are contractually obligated to comply with EasyWi's privacy standards. They are not permitted to use your data for their own purposes.
5. Cookies & Tracking Technologies
EasyWi uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve the platform's functionality.
- Essential cookies: Essential for login sessions and platform security. Disabling these cookies will prevent the website from functioning properly.
- Performance Cookies: Used to monitor page loading speed and detect errors.
- Functionality Cookies: Helps remember your preferred language and settings.
- Analytics Cookies: Used to analyse user behaviour and improve our services.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain features.
6. Data Security Measures
EasyWi uses industry-leading technology to protect your personal information. Our security infrastructure provides protection across multiple layers.
- SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
- Database encryption: Sensitive data in storage is kept in encrypted format.
- Two-Factor Authentication (2FA): An additional layer of security for account access.
- Firewall & DDoS Protection: Measures to protect servers from cyber attacks.
- Regular Security Audits: Regular security audits are conducted by independent third parties.
- Staff training: All staff are trained to follow strict data handling policies.
No online platform can guarantee 100% security. We strongly recommend using a strong password and keeping your account credentials confidential.
7. Data Retention Periods
EasyWi retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
- Account information: For the duration the account remains active, and for a minimum of 5 years after closure (for legal compliance).
- Transaction Records: Retained for 5–7 years as required by law.
- KYC documents: Retained for a minimum of 5 years after the last transaction.
- Support Contact: Retained for up to 2 years after an issue has been resolved.
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies are stored for a maximum of 1 year.
8. Your Rights
As an EasyWi user, you have several important rights over your own data. We respect these rights and are committed to helping you exercise them.
Right of access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You may request a correction to any inaccurate or incomplete information at any time.
Right to Erasure
You may request deletion of your information where there is no legal obligation to retain it.
Right to Object to Processing
You may object to the processing of your data for marketing or analytics purposes.
Right to Data Portability
You may request an export of your data in a commonly used format.
Right to Restriction of Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
9. Protection of Minors
EasyWi strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
Age is verified at registration, and identity documents may be requested at any time if there is reason for suspicion. If any information belonging to a minor is collected inadvertently, it will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their minor child is using EasyWi, please contact our support team immediately.
10. Changes to the Privacy Policy
EasyWi may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email address and the "Last Updated" date at the top of this page will be revised accordingly.
Continued use of EasyWi after any changes have been made will be taken as your acceptance of the updated policy. We therefore recommend visiting this page regularly.
If you have any questions or concerns about this Privacy Policy, please contact our support team. We are always ready to help.